Customer success story

PQE Group

“Book For Work is safe, simple, and fast. Plus, it has impeccable support that makes the difference. It’s a reliable tool I recommend to everyone.”

Alberto Dalle Molle
PQE Group Logo
Industry
Life sciences services
Revenue
€104 million
Employees
1.300
Headquarters
Florence, Italy

The problem
Long and fragmented booking processes, with complex invoicing, especially for international trips.
Why Book For Work
  • Reduced management time and faster bookings.
  • Secure payments and centralized invoicing.
  • Competitive rates and support for internal projects.
  • Impeccable and fast customer service.
Quote
“With Book For Work, what used to take forever now takes only a few seconds.”

The challenge: efficiently managing international business trips in complex regions

PQE Group, a leading company in life sciences consulting, needed a reliable tool to optimize hotel bookings globally. As explained by Alberto Dalle Molle and Stefano Gabbrielli, Global Travel Manager and Corporate Travel Specialist:

“Making direct bookings, the processes were long: contacting the hotel, entering expenses, and ensuring proper invoicing took too much time. We needed a solution to make the work faster and more accurate.”

Manual booking management, especially for international trips in complex areas like Brazil or the Middle East, increased the likelihood of payment issues, errors, and delays—causing trouble for both the internal team and consultants on the road.

The solution: Book For Work

The adoption of Book For Work revolutionized hotel booking management for PQE Group, offering a user-friendly, efficient, and centralized platform. Alberto and Stefano highlight the main advantages:

  • Bookings 10 times faster
    “With Book For Work, what used to take forever now takes only a few seconds. Instead of one booking, we can now make ten in the same amount of time.
  • Centralized management and secure payments
    “The payment is secure and traceable. We send our CEO on a trip and know that everything is in order, with no surprises at the reception.
  • Fantastic user experience
    “Book For Work is simple and intuitive: we can explain how the site works to a new team member in two minutes.. This is crucial for a constantly growing team.”

Impeccable customer support

Customer service efficiency is the key strength recognized by PQE Group. Alberto and Stefano confirm:

“Book For Work has impeccable support.. It resolves problems in record time, even in unique situations. This makes all the difference.”

The support team's ability to act quickly, especially during foreign bookings, has made the travel experience safer and smoother for all traveling staff.

Key advantages

Book For Work has proven to be a valuable tool for PQE Group, thanks to:

  • Time savings: centralizing bookings has reduced the time spent on travel management by 10 times.
  • Better administrative control: automated invoicing has solved reporting issues for international expenses.
  • Reliability and support: fast and effective assistance, even in the event of unexpected issues during check-in.

Tangible results

Thanks to Book For Work, PQE Group has achieved:

  1. Efficiency improvement: faster and more centralized processes.
  2. Booking security: reliable and traceable payments.
  3. Cost savings: competitive rates, especially for internal projects.

Conclusion

Book For Work simplified travel management for PQE Group by resolving the typical issues of manual bookings and optimizing working time.

“Thanks to Book For Work, we can focus on our projects without worrying about bookings. It’s a reliable tool that I recommend to everyone.”
Disclaimer

The comparison of prices or features of competing online platforms reflects the customer's experience at the time of booking or during the interview for this case study. Actual prices may vary depending on the circumstances.

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