Customer success story

Beta Utensili

Not only does it offer lower rates than Booking.com (Genius 3), but it also beats our Best Western Business agreement, which gives a 20% discount on published rates. On average, we save about 7% per year, the prices are better 7 times out of 10, and the support is impeccable. It's a fantastic tool that I recommend to all companies looking to save time and money on travel management.

Alessandra Mantero
Beta Utensili Logo
Industry
Professional tools manufacturing
Revenue
€251 million
Employees
1.034
Headquarters
Sovico, Italia

The problem
Double invoicing, payment difficulties, and the limited effectiveness of traditional hotel agreements.
Why Book For Work
  • Competitive rates, even when compared to our negotiated corporate rates.
  • Consolidated invoicing and centralized payments.
  • Clear quotations and user-friendly experience for colleagues.
  • Prepaid vouchers that streamline the check-out process.
Quote
"Despite the 20% discount with Best Western, 9 times out of 10 Book For Work offers lower rates."

The challenge: billing errors, payment issues, and a confusing experience for travelers.

Beta Utensili S.p.A., a leader in the production of professional tools, needed to optimize hotel booking management for business travel. As Alessandra Mantero explains:

“Managing bookings directly with hotels or through portals like Booking.com caused issues such as double invoicing, payment difficulties, and confusion for travelers.”

Even negotiated rates with hotel chains, such as Best Western, were less competitive compared to Book For Work, making the booking process ineffective and time-consuming.

The solution: Book For Work

The introduction of Book For Work simplified and improved booking management for Beta Utensili S.p.A. Alessandra highlights some key aspects that made a real difference:

  • Operational efficiency
    “In Book For Work I can download detailed quotations without having to manually transcribe information. This allows me to save time and provide colleagues with all the information they need.”
  • COmpetitive rates, even compared to our negotiated rates
    “We have a Best Western Business agreement with a 20% discount on published rates, but when I compare it with Book For Work, 9.9 times out of 10, Book For Work offers lower rates. I've also verified that Book For Work most of the times offers lower rates than Booking.com (Genius 3) We save an average of about 7% per year, and the prices are better 7 times out of 10 on average.
  • Centralized billing
    “Biweekly consolidated invoicing has greatly simplified the work for me and for the accounting team. reducing paper use and the time spent managing documents by 70%.
  • Eliminating payment issues
    “With Book For Work’s prepaid vouchers, you avoid double invoicing or incorrect charges, which are common with bookings made on Booking.com or through direct agreements.”

Fast customer support

Although there has never been major issues during the booking phase, Alessandra confirms the reliability of the Book For Work team:

“When I needed clarification on payments and invoices, I found a prompt and friendly support. Everything was resolved quickly.”

Tangible results

Thanks to Book For Work, Beta Utensili S.p.A. achieved:

  1. Reduced management time: automation of processes allowed more time to be dedicated to other strategic activities.
  2. Significant savings: around 7% cost savings in 70% of cases and lower rates than Booking.com (Genius 3).
  3. Excellent support: prepaid vouchers eliminated payment issues during check-out. Support is quick and courteous.
“With Book For Work, I save time, get lower rates, and ensure impeccable service for our travelers.”

Conclusion

Book For Work proved to be an essential ally for Beta Utensili S.p.A., enabling more efficient and cost-effective corporate bookings.

“Book For Work has saved us time, money, and stress. It's a tool I recommend to all companies looking to optimize their travel processes.”
Disclaimer

The comparison of prices or features of competing online platforms reflects the customer's experience at the time of booking or during the interview for this case study. Actual prices may vary depending on the circumstances.

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